Architecture & Public Infrastructure

Self-Service Kiosk: Screen Fit and Service Access

The housing supported a ticketing or information terminal with a touchscreen and protected public-facing surfaces.

Anonymous Customer Case Study

📅 May 16, 2026 ⏱ 2 min read 🏭 DRAmetal Engineering
Self-Service Kiosk: Screen Fit and Service Access — component reference
Component reference image
IK10 Impact test
≤0.2 mm Screen flatness
IP54 Front protection
500 × 400 × 1,600 mm Terminal envelope

Project Overview

Application The housing supported a ticketing or information terminal with a touchscreen and protected public-facing surfaces.
Materials 1.5 mm Q235 steel; 2.0 mm aluminum front panel; tempered glass.
Process Route Laser cutting → bending → welding → powder coating → screen printing → glass assembly → inspection.
Customer Challenge Poor cosmetic finish, a nonflat touchscreen mount and limited maintenance space affected the terminal.

The housing supported a ticketing or information terminal with a touchscreen and protected public-facing surfaces.

The customer’s challenge

Poor cosmetic finish, a nonflat touchscreen mount and limited maintenance space affected the terminal.

Material and fabrication route

1.5 mm Q235 steel; 2.0 mm aluminum front panel; tempered glass.

Process route: Laser cutting → bending → welding → powder coating → screen printing → glass assembly → inspection.

Manufacturing changes

Refined panel geometry, a floating screen mount, impact-resistant glass, a wide-opening service door and organized wiring revised the assembly.

Engineering analysis

The terminal’s front surface was both a user interface and a mechanical assembly. A floating screen mount addressed display flatness, while the glass and enclosure details addressed public-facing protection. The wide service opening and wiring layout addressed a separate maintenance problem. Screen flatness and impact performance should be assessed for the completed front assembly, with its actual mounting and glazing arrangement.

Inspection and project results

The terminal achieved the reported IK10 impact result with a flat touchscreen installation and improved access.

Project measurement or production detailRecorded value
Impact testIK10
Screen flatness≤0.2 mm
Front protectionIP54
Terminal envelope500 × 400 × 1,600 mm

These figures describe the project configuration and production scope above. Dimensional, material and production details are identified separately from performance tests. For a new order, the inspection method and acceptance criteria should be agreed against the released drawings.

Planning a similar OEM component

A useful RFQ for this application should make the following interfaces and acceptance requirements clear:

  • Touchscreen and glass specification.
  • Front-panel mounting and flatness.
  • Impact and protection acceptance.
  • Service-door and wiring access.

Include the current drawing revision, mating-component information, quantities and required delivery sequence. Identifying unresolved requirements at quotation stage helps distinguish fabrication work from the equipment-level checks that the project needs.

For related manufacturing support, review our Kiosk Enclosure and sheet metal quality capabilities. Use the existing quotation form below to share the drawing package for review.

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